Please contact Coastal Gifts Inc with any comments or questions. We strive to read and answer our emails frequently throughout the day, evenings and weekends. This is the best and quickest way to receive a response to any questions you might have about our products. If you do not receive a reply by the end of the business day, please try again as we may have had difficulty replying to your email. This occasionally occurs with sensitive email spam filters. Sorry, we do accept orders by phone, fax, or e-mail. All orders must be placed on our secure online store for your protection.