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Company Policies

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Your use of this web site and all sales transactions are governed by following terms and conditions:

Controlling Provisions

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submission of payment for an order indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any order, whether or not such terms or conditions are by Coastal Gifts Inc. (hereinafter "we", "us" or "our"). We reserve the right to make changes to this site and these terms and conditions at any time, without notice.

Privacy Statement

We use IP addresses, cookies, and other technologies to keep track of your interactions with our site. Cookies are small pieces of data that are sent to your browser from a web server and stored on your hard drive. Your IP address and our cookies are used to identify you and to gather broad demographic information. IP addresses are logged to track your session. This gives us marketing information as to which pages of our site you are visiting. We link IP addresses to orders only as this is required by the credit card processor to prevent fraud. If you are simply browsing this site you will not be tracked and your use will be anonymous. We do not sell, rent, or lease our customer lists to third parties. Any financial information that is collected is strictly used to bill you for products and services. All such information will be collected only on a secure server and never through any other means. If you receive any communication (telephone call, email, fax, etc.) claiming to be us and requesting credit card information, DO NOT respond.

Order Acceptance

We reserve the right at any time after receipt of your order to accept, decline, or cancel your order for any reason. We may require additional verifications or information before accepting any order.

Typographical Errors

In the event a product is listed on our website at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we have the right to refuse or cancel any orders placed for product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled for these reasons, we will immediately issue a credit to your credit card account in the amount of the charge.

Payment by Credit Card

You certify that you are the cardholder and legal user of the credit card and the information you have submitted. We investigate all cases of potential credit card fraud and your information will be provided to the credit card issuer. Your credit card is billed upon receipt of your order. Charges will appear on your credit card statement as "Coastal Gifts Inc."

Alternate Shipping Address

An alternate shipping address is an address other than the address used on your monthly credit card statement. Orders may be shipped to YOU at an alternate address. You may enter the alternate shipping address on the secure credit card payment page. Use this to have your order sent to YOU at your company address or other location other than the billing address for your credit card. You may want to contact your credit card issuer to inform them of your alternate shipping address.

Order Cancellation

If you need to cancel your order you must contact us with the reason for cancelation. Orders may be canceled anytime prior to shipping. After they are shipped, you may refuse the shipment at delivery time. If you refuse the shipment you will be responsible for any and all freight charges. Please email us that you have refused the shipment so that we will be expecting its return.

Delivery

Our standard method of delivery is by United Parcel Service ("UPS") or USPS Priority mail. We can ship by UPS or USPS Priority to anywhere in the United States. Shipping costs will vary according to the size, weight, and destination. If you cause or request a shipment delay, or if we ship or deliver the products erroneously as a result of inaccurate, incomplete or misleading information supplied by you or your agents or employees, storage and all other additional costs and risks shall be borne solely by you. Claims for products damaged or lost in transit should be made by you to us. Once UPS delivery confirmation indicates a package has been delivered, we nor UPS have any responsibility as to the security of the package. If delivery confirmation indicates a delivery occurred, and the package subsequently is discovered missing, you will need to contact your local US immediately. You will be charged for any fees we incur for address corrections when delivery is attempted and UPS charges us for redirecting your package to the correct address for the following (but not limited to) reasons: (a) the address you supplied when you ordered is incorrect; or (b) you instruct delivery to be made to an alternate address; or (c) you have moved and did not inform us before we shipped.

Inspection and Acceptance

Claims against us for damage, shortage, or errors in shipping must be reported within one (1) day following delivery to you. After such one (1) day period, you shall be deemed to have irrevocably accepted the products, if not previously accepted. After such acceptance, you shall have no right to reject the products for any reason or to revoke acceptance. You hereby agree that such one (1) day period is a reasonable amount of time for such inspection and revocation.

Chargeback Abuse

You agree that in the event of a credit card chargeback, which is subsequently found to be in error, to correct the error within 10 days from notification of such error. You also agree to pay us a processing fee of $25.00 USD for any and all chargebacks found to be in error. You confirm and agree that this amount will be charged against your credit card. Any additional amounts due us will be paid to us in cash (money order or bank cashier's check) and in U.S. dollars within 30 days from date of notification of the error.

Taxes

The amount of any sales, excise or other taxes, if any, applicable to the products shall be added to the purchase price and shall be paid by you.

Warranty

WE MAKE NO EXPRESSED OR IMPLIED WARRANTIES. WE HEREBY DISCLAIM ALL EXPRESSED OR IMPLIED WARRANTIES, WHETHER IMPLIED BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES, AND IN NO EVENT, WILL WE BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY OTHER LOSS, DAMAGE, COST OF REPAIRS OR INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL, OR LIQUIDATED DAMAGES OF ANY KIND, WHETHER BASED UPON WARRANTY, CONTRACT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION ARISING IN CONNECTION WITH THE DESIGN, MANUFACTURE, SALE, TRANSPORTATION, INSTALLATION, USE OR REPAIR OF THE PRODUCTS SOLD BY US. YOU HEREBY ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES, AND IN NO EVENT, SHALL OUR LIABILITY, IF ANY, EXCEED THE NET SALES PRICE OF THE DEFECTIVE PRODUCT(S); NO ADDITIONAL ALLOWANCE SHALL BE MADE FOR THE LABOR OR EXPENSE OF REPAIRING OR REPLACING DEFECTIVE PRODUCTS OR WORKMANSHIP OR DAMAGE RESULTING FROM THE SAME. EXCEPT AS EXPRESSLY SET FORTH IN THIS PARAGRAPH, ALL PRODUCTS AND/OR SERVICES PROVIDED BY US AND OUR EMPLOYEES AND AGENTS ARE PROVIDED "AS IS," "WHERE IS," AND "WITH ALL FAULTS."

Recommendations

You acknowledge that we do not make and specifically negate, renounce and disclaim any representations, warranties and/or guaranties of any kind or character, expressed or implied, with respect to (i) the products sold, their use, design, application or operation, their merchantability, their physical condition or their fitness for a particular purpose or (ii) the maintenance or other expenses to be incurred in connection with the products. We neither assume, nor authorize any person to assume for us, any other obligation in connection with the sale of our products and/or rendering of our services. Any recommendations made by us concerning the use, design, application or operation of the products shall not be construed as representations or warranties, expressed or implied. Failure by us to make recommendations or give advice to you shall not impose any liability upon us.

Third-Party Sites

We have provided links and pointers to Internet sites maintained by third parties. We do not operate or control in any respect any information, products or services on these third-party sites. The materials in the third-party sites are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, or the server that makes it available, are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. You assume the entire cost of all necessary maintenance, repair, or correction.

Severability

These terms and conditions of sale shall not be construed against the party preparing them, but shall be construed as if all parties jointly prepared these terms and conditions of sale and any uncertainty or ambiguity shall not be interpreted against any one party. If any provision hereof is held to be illegal, invalid or unenforceable under any present or future laws, such provision shall be fully severable and the terms and conditions herein shall be construed and enforced as if such illegal, invalid or unenforceable provision had never been made a part hereof. The remaining provisions herein shall remain in full force and effect and shall not be affected by such illegal, invalid or unenforceable provisions or by their severance.

Governing Law

This transaction shall be governed in all respects by the laws of the State of Florida (excluding choice of law provisions). All actions, regardless of form, arising out of or related to this transaction or the products sold hereunder must be brought against us within the applicable statutory period, but in no event more than one (1) year after the date of payment of the transaction.

Returns & Exchanges

We strive to do our best, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we'll gladly fix it. All damages must be reported within 48 hours of receipt of package. Unopened Exchanges and Returns are accepted within 30 days of receipt with a prior RMA (Returned Merchandise Authorization). You will be credited your original purchase cost less shipping. Customer is responsible for all shipping charges. If we made a mistake in your order we will pay for shipping costs to return and exchange the product.

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